All our pieces are sold individually, not as pairs.

Build your own look — one piece at a time,
and unlock the Mix & Match discount!

When you order 2 or more pieces, you’ll get

CAD$15 off each additional piece.

No code needed — the discount applies automatically.
Your cart will look like the examples below.

"Price Example"

1 piece at $50 = $50
(No discount applied)
Total: $50

2 pieces at $50 = $50 + $35
(CAD$15 off the second piece)
Total: $85 (instead of $100)

3 pieces at $50 = $50 + $35 + $35
(CAD$15 off the 2nd and 3rd piece)
Total: $120 (instead of $150)

4 pieces at $50 = $50 + $35 + $35 + $35
(CAD$15 off the 2nd, 3rd, and 4th)
Total: $155 (instead of $200)

sold individually (not as a pair)
316 surgical stainless steel slide ball
316 surgical stainless steel orb
rhodium-plated ear cuff
resin
gemstone

REI means "zero" in Japanese

All colors are hand-blended, and all transparent pieces are hand-molded with resin, all pearls are natural, making each piece inherently unique with slight variations.

In-Stock: Ready-to-ship pieces → Dispatch within 2 business days after the order window closes.

Backorder: Made-to-order pieces → Estimated dispatch dates are listed on each product page.

📌 Important Notes:

- If your order includes both in-stock and backorder items, everything will ship together once ALL backorders are ready. Your order will follow the LATEST dispatch date.

To open up In-Stock availability for those who wish to order only In-Stock pieces, if you place an order that includes at least one Backorder, any in-stock pieces in your order will be moved to backorder status.

- If you'd like your In-Stock items sooner, we recommend ordering them separately from Backorder pieces.

Shipping varies depending on your destination.

Please visit our SHIPPING page before placing your order for full details.

📌By placing an order with maison miak, we kindly ask that you make sure to review and confirm the shipping conditions for your destination, including any country-specific restrictions, fees, and estimated timelines.

View full Shipping Information → SHIPPING

If you want to check the variance of your piece, please reach out. We might be able to pick a specific piece that caters to your preference.

If a parcel is not picked up within the carrier’s holding period and is returned to us, a resending fee will apply to ship it again.

 

Duties & Taxes

Orders outside Canada may be subject to additional import fees, which include VAT, duty, and any other local processing fee, upon receipt, depending on your country's regulations for which you will be responsible.

Exception** United States: Applicable customs duties are included in your order total and prepaid at checkout. You should not be required to pay these duties again upon delivery.

Note: maison miak has no control over these charges, and we cannot accept returns due to refused fees.

How can I order?

We open our store ONLY ONCE A MONTH — for just 3–4 days at a time. 
This is to keep up with demand and simultaneously protect time for new creations.

The next order window is always announced on our IG page or newsletter via email - stay tuned:)

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Will everything be restocked each month? If not, what will be next time?

For the same reason we open once a month, and to keep things manageable, we only restock selected styles each month.

To make it easy to know what’s coming:
Each product page has a clear banner.

⏳Back in [Month] → returning in the next order window
🕰️Awaiting Restock → skipping next window, but will return in the future

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Do you ship to my country?

We ship worldwide, and so far we have shipped to more than 30 countries!

Check out our "SHIPPING" section for details about shipping fee, estimated delivery times.

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What’s the difference between In-Stock and Backorder?

• In-Stock items are ready to ship and usually dispatch within 2 business days.
• Backorder items are made-to-order. Estimated dispatch dates are listed on each product page.

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What if my order includes both In-Stock and Backorder items?

Orders mixing In-Stock and Backorder items will ship together when Backorders are ready.
To open up In-Stock availability for those who wish to order only In-Stock pieces, if you place an order that includes at least one Backorder, any in-stock pieces in your order will be moved to backorder status.

Want your In-Stock items sooner?
We recommend placing a separate order for those.

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I want to add more pieces to my cart, but I can't. Why?

If you get an error saying the item can’t be added, it means all remaining stock is already in your cart.
To proceed, simply choose the Backorder option for the quantity you want.

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Can I convert a clip-on to a standard post (or vice versa)?

Some styles already offer an option to choose your preferred earring back.

If not, you can request a custom conversion — just leave a message in the box during checkout! 
We’re happy to convert clip-on to standard post or the other way around.

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Are your pieces sold as singles or pairs?

All our pieces are sold individually, not in pairs.

This is part of our Mix & Match system — you build your own unique set, one piece at a time.

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Is there a discount for buying multiple pieces?

Yes! When you order 2 or more pieces, you’ll receive CAD$15 off each additional piece.

No code needed — the discount is applied automatically at checkout.

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Is there a limit to how many pieces I can get the Mix & Match discount on?

No, there’s no limit!

You’ll receive CAD$15 off each additional piece, no matter how many you wish to order at once🤍

However, due to a system limitation, the automatic discount is capped at 20 pieces.

If you’d like to order more than that, just send us a message — we've manually adjust your order to make sure the Mix & Match discount still applies.

We've done it in the past and are always happy to help!

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Can I add more items to my order after it's placed?

Absolutely! - as long as it's still during the open order window.

Just contact us with your name and order number, and we’ll help you manually add items.