Shipping


What's In-Stock vs. Backorder?"

In-Stock: Ready-to-ship pieces → Dispatch within 2 business days after the order window closes.
Backorder: Made-to-order pieces → Estimated dispatch dates are listed on each product page.

📌 Important Notes:

- If your order includes both in-stock and backorder items, everything will be treated as backorder and ship together once all items are ready. Your order will follow the backorder dispatch schedule in your cart.
To open up In-Stock availability for those who wish to order only In-Stock pieces, if you place an order that includes at least one Backorder, any in-stock pieces in your order will be moved to backorder status.
- If you'd like your In-Stock items sooner, we recommend ordering them separately from Backorder pieces.


Delivery Time

- The delivery time depends on your location. Simply enter your address to see how long it takes during the checkout process!
Delivery timelines are approximate. They do not include any unforeseeable delays with the courier (weather, volume, traffic, holiday season etc) We, maison miak, do not have any control over and ask everybody to understand.


Shipping

Check your Shipping Group below & some important notes at the end!:

Shipping Group Countries 2+ Pieces 1 Piece Tracking
E: Temporary EU Restriction See list below CAD $8–$12 CAD $8–$12 ✓ Included
A See list below FREE CAD $8–$12 ✓ Included
B See list below CAD $8–$12 CAD $8–$12 ✓ Included
C See list below FREE without tracking FREE without tracking Paid tracked option available for Backorders only
D All other countries FREE without tracking FREE without tracking Not included


+ E: Temporary Shipping Update for Select EU Countries

Due to a recent change in EU customs regulations, postal parcel acceptance to certain EU destinations has been temporarily suspended. We are currently unable to dispatch In-stock orders to the following countries:

Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Luxembourg, Portugal

For this reason, regular checkout is temporarily unavailable for customers shipping to these destinations.

Backorders are still available for customers who are happy to wait until postal service resumes.

If you would like to place a Backorder, please contact us directly. We can provide a private checkout link once you have confirmed the extended shipping timeline.
Your pieces will be carefully made and prepared according to our usual August Backorder schedule.
・If postal service has resumed by the August Backorder dispatch dates, your order will be dispatched as scheduled.
・If service has not resumed by then, we will store your order safely and dispatch it as soon as postal service to your destination resumes.
As the resumption date is outside of our control, we unfortunately cannot provide an exact shipping date at this time.
Thank you so much for your understanding and patience while these temporary restrictions remain in place.


 

+ A: 

- Eligible countries

Canada, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Malta, Netherlands, Norway, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Kingdom

Shipping origin
- Canada: In-stock and Backorder items ship from Canada
- Singapore, Taiwan, Hong Kong, Japan, South Korea: In-stock items ship from Canada; Backorders ship from Japan
- Other listed countries: In-stock items ship from Canada; Backorders ship from Canada or Japan, depending on production capacity


+ B: 

- Eligible countries

Australia, Brazil, Croatia, Estonia, Latvia, Lithuania, Malaysia, Poland, Türkiye, United States, New Zealand

Shipping origin
- In-stock items ship from Canada
- Backorders ship from Canada or Japan, depending on production capacity


+ C: 

- Eligible countries

Algeria, Argentina, Azerbaijan, Bangladesh, Brunei, China, Cyprus, Costa Rica, Czechia, Greece, India, Indonesia, Lebanon, Macao, Martinique, Mauritius, Monaco, Nepal, Philippines, Qatar, Romania, Slovakia, Thailand, United Arab Emirates

Shipping origin
- In-stock items ship from Canada
- Backorders ship from Japan


+ D: 

- Eligible countries

All countries not included in Shipping Group A, B, or C


    📌Duties & Taxes

    Orders outside Canada may be subject to additional import fees, which include VAT, duty, any other local processing fee, upon receipt, depending on your country's regulations that you will be responsible for. Please note that maison miak does not have any control over these fees.
    Exception** United States: Applicable customs duties are included in your order total and prepaid at checkout. You should not be required to pay these duties again upon delivery.
    📌Note: maison miak has no control over these charges, and we cannot accept returns due to refused fees.

        📌Please double-check your address during the checkout.

        We will ship your items to the address you provide. 
        If the parcel gets returned due to an insufficient/wrong address, or the parcel is not picked up within the carrier’s holding period and is returned to us, a resending fee will apply to ship it again.